TERMS & CONDITIONS|PRIVACY POLICY

The Website Terms of Use and Privacy Policy are together referred to as the “Terms and Conditions”. Your use of the Arlington.london website owned and operated by Jeremy King Restaurants (“we” or “us”) (“the Website”) and your relationship with us is governed by the following Terms and Conditions. Please read these Terms and Conditions carefully. If you do not agree to these Terms and Conditions, please do not use the Website. By using this Website you are accepting these Terms and Conditions in their entirety and agree to be bound by them.

We reserve the right to amend these Terms and Conditions from time to time. Any changes will be notified to you via a suitable announcement on the Website. The changes will apply to use of the Website after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms and Conditions.

WEBSITE TERMS OF USE
The Website is provided to you for your personal use subject to the terms of use below.

WHO ARE WE?
Arlington is a restaurant/venue based at 20 Arlington Street, London SW1A 1RJ. Arlington is part of Jeremy King Restaurants. Our registered address is: 2nd Floor Connaught House, 1-3 Mount Street, London, United Kingdom, W1K 3NB. Registered company number 12451681.

COPYRIGHT & TRADEMARKS
Please note that the content of the Website, including text, graphics, trade names, icons, images and software, is the property of Jeremy King Restaurants or our third party licensors and is protected by copyright, trademarks and other intellectual property rights. Permission is given to retrieve and display the content of the Website on a computer screen and electronically copy and print hard copy portions of the Website for you own personal, non-commercial use for the sole purpose of placing an order for goods with us or for use as a shopping resource. You may not otherwise reproduce, modify, distribute, transmit, publish or display any other materials or content on the Website without our prior written permission.

WEBSITE USE
You may not use the Website for any of the following purposes: (i) disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws; (ii) transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any applicable laws, regulations or code of practice; (iii) interfering with any other person’s use or enjoyment of the Website; or (iv) making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. You will be responsible for our losses and costs resulting from your breach of this term.

WEBSITE AVAILABILITY
Although we aim to offer you the best service possible, we make no promise that the services at the Website will meet your requirements. We cannot guarantee that the service will be fault-free. If a fault occurs in the service you should report it to Jeremy King Restaurants on info@jeremykingrestaurants.com and we will attempt to correct the fault as soon as we reasonably can. Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

MISCELLANEOUS
We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

If we are in breach of these Terms and Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption. This shall not limit or affect our liability resulting from any products sold through the Website being found to be unsafe or if something we do negligently causes death or personal injury.

You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.

If you breach these Terms and Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

The Company shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its reasonable control.

The Terms and Conditions will be subject to English law. The Website is owned and operated by Jeremy King Restaurants whose registered office is at 2nd Floor Connaught House, 1-3 Mount Street, London, United Kingdom, W1K 3NB.

PRIVACY POLICY

Arlington takes extra measures to ensure that your personal information is handled safely and responsibly. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website (Arlington.london).

  • you make a booking on our website.

  • you make enquiries on our website.

  • someone is interested in working with us.

DEFINITION OF PERSONAL DATA
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

HOW DO WE COLLECT PERSONAL INFORMATION FROM YOU?
We collect information from you:

  • when you make a booking.

  • when you visit a restaurant (preferences, allergies etc.).

  • make an enquiry.

  • when you sign up to marketing emails.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our venue. When you make a booking:

Arlington collects information such as:

  • title

  • name

  • e-mail address (used for booking confirmation and post-dining feedback emails)

  • home or work address

  • billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows (where applicable)

  • telephone number

  • company name

  • dietary requests

  • marketing preferences (whether you opt-in or opt-out)

When you dine at Arlington:

  • marketing responses (where applicable)

  • survey responses

  • current and past restaurant reservation details

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Arlington. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)

  • cookies

  • operating system

  • IP address

  • browser type

  • browser information (e.g., type, language, and history)

  • domain names

  • access times

  • settings

  • referring website addresses

  • other data about your device to provide the services as otherwise described in this policy

LOCATION INFORMATION
If you use our website, we may receive your generic location (such as city or neighbourhood).


CAREERS
You may submit your CV if you’re interested in working for us to careers@jeremykingrestaurants.com. This information may include:

  • personal details

  • employment details

  • education

  • salary history

  • other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@jeremykingrestaurants.com.

HOW IS THIS INFORMATION USED?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • Send you service emails (booking confirmation and any subsequent post-dining feedback).

  • Improve our products and services.

  • Send marketing communications only if you have opted in to receive them

WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Sevenrooms for the provision of online bookings), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties (including Sevenrooms for restaurant bookings and MailChimp for subscription email services) whose content appears on our Site may use third-party cookies, as detailed below. Please refer to ‘Use of cookies’ for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.
Please refer to the Your Choices section of this Privacy Policy for details.

HOW AND WHERE DO WE STORE DATA?
We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.


PROFILING
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

YOUR CHOICES
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@jeremykingrestaurants.com. You have a right to request a copy of the personal information that Arlington holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@jeremykingrestaurants.com. You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

SECURITY
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

USE OF ‘COOKIES’
Like many other websites, we use cookies. We use them to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns and do not identify you as an individual. We use cookies for the following purposes:

Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.

Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third-party cookie usage is governed by the privacy policy of the third party placing the cookie.

Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


WHAT HAPPENS IF OUR BUSINESS CHANGES HANDS?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us. In the event that any of your data is to be transferred in such a manner, you may not be contacted in advance and informed of the changes. If contacted you may be given the choice to have your data deleted or withheld from the new owner or controller.

For more information, please feel free to contact us at: info@jeremykingrestaurants.com

CHANGES TO THIS STATEMENT
Arlington will occasionally update this Privacy Policy to reflect company and customer feedback. Arlington encourages you to periodically review this statement to be informed of how Arlington is protecting your information. This policy was last updated February 2025.

CONTACT INFORMATION
Arlington welcomes your comments regarding this Privacy Policy. If you believe that Arlington has not adhered to this Privacy Policy, please contact us at info@jeremykingrestaurants.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.